FAQ

What is your return policy?


We accept returns if the product arrives damaged or broken. Please provide photo proof of the damage within 7 days of receiving your order. Once verified, we will replace the item or issue a refund promptly

What payment methods do you accept?

We accept all major credit cards, PayPal, Apple Pay, and Google Pay. Our checkout is secure and encrypted for your safety.

Do you ship internationally?

Yes, we ship to many countries worldwide. Shipping costs and delivery times for international orders are calculated at checkout.

How long does shipping take?


All KalosFit products are shipped directly from our warehouse. Shipping typically takes up to 15 days depending on your location. You’ll receive a tracking number once your order is dispatched so you can monitor it every step of the way.

Can I track my order?

Absolutely! Once your order is shipped, you’ll receive a tracking number via email. Use this number to track your package on our website or the carrier’s website.

Are your products safe to use?


Absolutely! All KalosFit products are made from high-quality, durable materials designed for safe use at home or the gym. Follow the included instructions for best results and safety.

How do I find my size?

We include a detailed size guide on each product page. For additional help, check out our "How to Measure" guide or contact us—we’re happy to assist!

How do I know which product is right for me?


Each product listing includes detailed specifications and usage instructions. If you’re unsure, our customer support team is happy to help you choose the right product for your fitness goals.